Eloquent

Delete account & data · Last updated: March 2026

This page explains how to request deletion of your Eloquent account and associated data. Eloquent is the speaking and communication coaching app (developer/company name as shown on the Google Play listing applies).

1. How to request deletion

Option 1 — In the app (fastest) Open Eloquent → Settings → Delete account & data → confirm. This removes your account and data from the device and signs you out.

Option 2 — By email (if you can’t use the app) Send an email to eloquentapp2@gmail.com from the email address linked to your Eloquent account, with a clear subject (e.g. “Delete my Eloquent account”). We will process your request within 30 days and may ask you to confirm.

2. Subscriptions are not cancelled automatically

Deleting your Eloquent account does not cancel your subscription. Subscriptions are a billing agreement between you and the store (Apple App Store or Google Play Store). The app cannot cancel your subscription on your behalf; only you can manage or cancel it in the store.

To cancel and avoid future charges:

iOS: Settings → Apple ID → Subscriptions
Android: Play Store → Subscriptions

When you use “Delete account & data” in the app, we may show a link or open the store’s subscription management page so you can cancel in the same flow if you want. We recommend cancelling your subscription in the store before or right after deleting your account if you do not want to be charged again.

3. What we delete

When you request account and data deletion, we delete or anonymize:

Account and profile: Account identifier, name, email, onboarding and profile data.
Progress and app data: Progress, XP, streak, and related in-app data.
On your device: When you use the in-app option, data stored on your device for Eloquent is removed and you are signed out.
On our systems: Once we process a deletion request (from the app or by email), we delete or anonymize the same categories on our servers and request deletion/anonymization from our key providers (e.g. auth, analytics) where applicable.

4. What we keep (if any)

Anonymized or aggregated analytics (no longer tied to you).
Any data we are legally required to retain (e.g. for tax, legal claims).
We do not sell or reuse your deleted data.

5. Retention

After we process your request, we delete or anonymize your data within 30 days, except where we must retain it for legal reasons. We also request deletion or anonymization from our key providers (e.g. authentication, analytics) where applicable.

6. Delete data only (partial deletion)

Eloquent does not currently offer deletion of only some data (e.g. “delete progress but keep account”). To remove your data, please use the full account deletion process above.

This process is in addition to your rights under our Privacy Policy.

7. Contact

For deletion requests or questions:

Email: eloquentapp2@gmail.com

We will handle your request in line with applicable data protection laws.